How can I cancel a cash pickup transfer?

If you are experiencing an issue with your cash pickup transfer, please send us a request via chat or [email protected], and we will do our best to assist you with the issue. In your request, please include:

•  Detailed explanation/reason for the transaction cancellation;
• The phone number you provided when you signed up, including the country code;
•  Your first and last name;
•  Your email address;
•  The ID number of the transaction in question